in Frieze | 05 MAY 20

Frieze Viewing Room: Frequently Asked Questions

View answers to frequently asked questions about accessing and exploring Frieze Viewing Room

in Frieze | 05 MAY 20

What is the Frieze Viewing Room?

Frieze Viewing Room is a new digital initiative that will launch with an online edition of Frieze New York. The web-based platform will be live to the public May 8–15, 2020, and will offer visitors the opportunity to enter over 200 virtual viewing room spaces.

Who will have access to the Frieze Viewing Room?

The Frieze Viewing Room will open from May 8–15.

What time will Frieze Viewing Room be open to public audiences?

Friday May 8 public opening: 11am EDT
Friday May 15 closing: 7pm EDT

How do I access the Frieze Viewing Room?

Click here to enter the Viewing Room. You will need to register if you have not already.

Why am I in the waiting room?

If you visit prior to the Viewing Room opening you will see the waiting room. You will have full access to the Viewing Room from Friday, May 8.

Where can I download the app?
Our Frieze Viewing Room App can be downloaded for free from the App Store here. Please note the app is available for iOS users only currently.

How do I use the search for galleries or artworks?

You can use the search function to search by galleries, sections or geographies, and artworks by artist, price or medium.

How are the galleries organized?

Each gallery has their own dedicated viewing room displaying up to 30 artworks, alongside information on the work and artist.

Where do I find the price of the artworks?

The price of an artwork is listed on each artworks page. Please note that not all works will have listed prices and are at the discretion of the gallery.

How do I contact the gallery to make an inquiry about an artwork?

To make an inquiry about a specific artwork, navigate to the artwork’s page and select the ‘Inquiry’ button. A notification email will be automatically sent to the gallery and will include your name and registered email so that the gallery can reply to you directly.

Is Frieze involved in the sales transaction?

Frieze is not involved in the sales transactions, transactions happen directly between the gallery and the collector once they have been put in touch via the inquiry function.

How will Frieze protect your data?

Frieze treats the protection of personal and confidential information with the highest priority. All our data is stored securely, and we never share any acquired or entrusted information with anyone outside the organization without the express permission of the original owner of that information. Please read our privacy policy here and refer to the Terms of Use of Frieze Viewing room here.

I need help, who do I contact?
If you would like to contact us, please use our contact form.

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