Exhibitor Relations Manager (12-month Fixed Term Contract)

Who We Are:
Frieze is the world’s leading platform for modern and contemporary art, dedicated to artists, galleries, collectors and art lovers alike. Frieze comprises three magazines – frieze, Frieze Masters Magazine and Frieze Week – and seven international art fairs – Frieze London, Frieze Masters, Frieze New York, Frieze Los Angeles, Frieze Seoul, The Armory Show and EXPO Chicago. Legacy art fair brands The Armory Show and EXPO Chicago were acquired by Frieze in September 2023. In October 2021, Frieze also launched No.9 Cork Street, a permanent space for visiting international galleries in the heart of Mayfair, London. Frieze is part of the IMG & Endeavor network.

Endeavor (NYSE: EDR) is a global sports and entertainment company, home to many of the world’s most dynamic and engaging storytellers, brands, live events, and experiences. Endeavor specializes in talent representation through entertainment agency WME; full-service marketing through global cultural marketing agency 160over90; and sports data and technology through OpenBet. Endeavor is also the majority owner of TKO Group Holdings (NYSE: TKO), a premium sports and entertainment company comprising UFC, WWE, IMG, On Location, and PBR.

What You'll Do:
Be the primary contact for galleries for all aspects relating to their participation in the fair:
Manage applications launch, process and analysis
Organise and attend selection committee meeting
Release application results and coordinate subsequent meeting
Support with fair floor plan process and release fair layout to exhibitors
Coordinate and launch Exhibitor Manual

Manage stand plan processing:
Advise exhibitors on all stand related queries, working closely with Production team and stand builders
Coordinate print and online material for exhibitors in the lead up to and during the fair
Prepare for exhibitor onsite experience and maintain high quality customer service
Manage onsite Exhibitor Desk and temporary staff team
Coordinate post-fair communication and contribute to post-fair debriefs
Liaise with other departments in the organisation of the fair:
Manage and develop digital platforms including Sugar CRM and the Frieze Portal with Digital and Data teams
Supply information to the Content and Press teams to be included in fair promotional material
Proof-read exhibitor sections of the fair promotional material
Coordinate all gallery invoicing with Finance department
Support Directors and curators with gallery cultivation, research, travels and expenses
Coordinate production of all curated sections

Liaise with Production department and contractors for exhibitor-related areas:
Communicate general exhibitor needs and relay specific exhibitor data to Production department and contractors
Work alongside Production team to ensure that the contractors’ work is up to the requirements of the exhibitors and fair organisers
Mediate between exhibitors and contractors before and at the fair
Escalate disputes between contractors and exhibitors before/at the fair

Contribute to the team processes and development:
Maintain fair budget and timeline
Coordinate internal teams to deliver exhibitor relations
Maintain department procedures
Manage Exhibitor Relations Assistant
Contribute to department processes improvements
Visit galleries and other art fairs for research
Maintain accurate information on other art fairs
Undertake research for new projects as requested

You Have These:
At least 2 years’ experience in the Arts/Events industry
Strong communication skills
Ability to work under pressure and work collaboratively as part of a team
Extremely organised with excellent time management skills
Ability to mediate between multiple stakeholders in a diplomatic manner
Strong leadership skills
Solution oriented
Experience managing budgets
Experience managing databases and CMS platforms

Working Conditions:
12 month Maternity Cover, London Surrey Street
Mon-Fri, 10am-6pm

Endeavor unites and brings people together in our love of sport, culture, and entertainment. We  understand this can only be accomplished when we lead with a lens of diversity,  equity,  and  inclusion  in  everything we do. As a global company  that  drives  culture,  we  strive to reflect the  world’s  diverse  voices.  

Endeavor is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, or religion or belief.